Ponte Vineyard Inn
Guest Directory
Welcome!
Everyone needs a break from the city, and we are delighted to have you stay with us in Temecula Wine Country.
Our team takes great pride in serving you and ensuring your visit exceeds your expectations. If there is anything we can do to make your stay more enjoyable, please let us know.
Wishing you a peaceful stay in the country!
Our Story
We have been farming our vineyards since 1984, long before Rancho California Road was lined with wineries. In 2003, we opened our tasting room and restaurant, and we soon became the benchmark for great service in the Temecula Valley.
The Inn
Nestled among seemingly endless rows of grape vines, Ponte Vineyard Inn was built in 2011 with 60-rooms so our Wine Club Members and guests could extend their stay with us. In 2017 we expanded to the 90-room Inn you see today. The California Mission-style architecture was based on inspiration from the countryside and early California Missions. We have combined stylish interiors with the charm of a rural setting to complement the extraordinary natural beauty of Temecula Wine Country. Our gardens overlook the vineyard and every room has a view.
The Winery
Ponte Winery opened in 2003 with a classic, country-style Tasting Room reminiscent of a turn of the 19th century farm barn. Whether you’re new to wine tasting or a seasoned connoisseur, Ponte Winery is the perfect place for an enjoyable day with friends and family. With its open-beamed ceilings and large tasting counters, the Tasting Room at Ponte is one of the most appealing settings in Temecula Wine Country.
Ponte’s friendly Wine Servers are happy to introduce you to all the array of wines we produce and make suggestions suited to your tastes, ensuring that you enjoy a great day in the country. Our motto here is, “If you like it, it’s good wine!” All of our wines are made in small batches and are only available at the winery or through our online store. So, make sure to take a bottle home with you!
Guest Safety
Your personal safety and security are of utmost concern to us. The Inn is equipped with a state-of-the-art fire protection system, smoke detectors, and an automated sprinkler system.
KNOW YOUR EXITS
Take a moment to familiarize yourself with the exit nearest your room and locate the nearest fire alarm and fire extinguisher. An emergency exit map is located on the back of your room door.
PLAN YOUR STRATEGY
Make a note of the direction of the nearest exit and any obstacles in your path. Staircases are located at each end of the hallway on the second floor.
YOUR KEY TO SAFETY
Always take your room key with you. Your room door will lock behind you. For your safety, we will require identification to re-issue a key if yours is lost.
CHECK DOORS
In the case of a fire, check to see if the door is hot before opening. If the door feels hot,
do not open it.
EVACUATION – DO NOT USE THE ELEVATORS
If you are told to evacuate, do not use the elevators. Go to the nearest emergency exit and proceed down the stairwell to the ground floor and exit the building. If your path for evacuation is obstructed, call 911.
EARTHQUAKE
Stay in your room in the event of an earthquake.
GENERAL SAFETY
Do not invite strangers into you room. Do not leave valuables in your room or vehicle. Check that your patio door is locked when not in use. Never open your door to a stranger. Inn Associates are clearly identified by a name badge. If you have any doubt about someone at your door, call Guest Services or 911. If you would like an escort to or from your room at any time, please call Guest Services.
Directory of Services
ACCESSIBILITY
The Inn is handicap accessible, and handicap accessible guest rooms and services are available. Please contact Guest Services for more information.
BELL DESK
Please contact Guest Services if you need assistance with your luggage when checking in or checking out. Short-term luggage storage is available for your convenience.
BUSINESS CENTER
If you need to check in or plug in, visit our business center by the Lobby for high-speed Internet computer access, printer, and copy machine use. The business center is available for all registered guests over 18 years of age.
CHECK IN AND CHECK OUT
Check in time is at 4 p.m. and check out time is at 12 p.m. If you room is available early, we will be happy to accommodate an early arrival. Please contact Guest Services for information on late check out, extended stays, and applicable fees.
COFFEE
A coffee maker is located in each guest room. For assistance in operating it, or for additional supplies, please call Guest Services.
CREDIT CARDS
We gladly accept Visa, Mastercard, American Express and Discover.
CRIBS
A limited number of pack n play cribs are available at no charge.
LAUNDRY
There is also a guest accessible washer and dryer on the first floor of the main wing across from room 123. Please call Guest Services for access and laundry soap.
EMERGENCY
Dial “0” to reach the operator on your in-room phone or dial 911 directly.
FITNESS ROOM
The Fitness Room is located in the Loggia corridor and features the following: HDTV, treadmills, recumbent bike, elliptical machine, free weights with bench, and stretching area. The room is accessible with your guest room key and is open 24 hours a day. An adult must accompany children under 15 years of age.
GOLF
Guest Services can make tee time reservations for you at local courses.
Please call guest services for more information.
GUEST SERVICES
Our Guest Services Associates are seated in the Lobby and are available to assist you with dining reservations, spa reservations, wine tasting tours, golf reservations, balloon flights, horseback riding, carriage rides, shopping, directions, and other area attractions.
HOUSEKEEPING SERVICES
If you wish for your room to be cleaned at a specific time, please contact Guest Services and we will be happy to make special arrangements for you.
Many of our guests choose to reuse their towels more than once to help conserve water. Please hang up your towels if you wish to participate. If not, simply leave them on the floor. We will make your bed daily and change your linens every third day to preserve our natural resources. To request fresh linens at any time during your stay, call Guest Services and they will be happy to assist you.
For your convenience and comfort, we will gladly provide extra pillows (feather or synthetic), blankets, or towels. Hypo allergenic bedding and pillows are available upon request.
ICE MACHINES
Ice machines are located on each floor near room 119, 120, 140, 201 and 240
for your self-service needs.
INTERNET ACCESS
Complimentary high-speed, wireless Internet access is available in your room and throughout the hotel by connecting to WineFi. For guests traveling without a personal computer, Internet accessible computers are located in the business center in the Lobby.
IRON AND IRONING BOARD
For your convenience, these items are located inside the armoire in your room.
KEY TO YOUR ROOM
If you lose your room key, contact Guest Services. We can issue a new key with proper identification. Identification is required for your safety and protection.
LONG DISTANCE CALLING
Please refer to the directions located on your guest room phone or
call Guest Services for assistance.
LOST AND FOUND
If you have misplaced an item, please call Guest Services.
The U.S. mail drop is at the Reception Desk.
MAINTENANCE
If anything in your room needs attention, please call Guest Services.
MAPS AND DIRECTIONS
Please call or visit Guest Services for Temecula Wine Country and local area maps.
MEDICAL SERVICES
Please call Guest Services for assistance finding a Doctor, Dentist, or Pharmacy.
NEWSPAPERS
Complimentary copies are available from Guest Services.
PARKING
Complimentary self-parking is located just outside the entrance to the Inn. Always lock your vehicle and do no leave valuables inside. The Inn or Winery cannot be held responsible for lost or damaged items left in vehicles. Valet parking is available on Friday through Sunday. When departing the hotel, please allow the valet time to retrieve your vehicle.
PRIVACY
If you wish to enjoy your room and not be disturbed, please contact Guest Services.
ROLLAWAY BEDS
A limited number of rollaway beds are available at no charge, as long as the room occupancy maximum is not exceeded. Due to fire safety, rollaway beds can be accommodated in select room categories only. Please contact Guest Services for details.
SAFES
Your room has a safe inside the armoire for your private use during your stay. For assistance with operating the safe, please call Guest Services. The hotel assumes no responsibility for contents left in guest rooms, safes or vehicles. Valuables should be placed in the safe provided in your room.
SMOKING
We are a non-smoking, non-vaping and non-medical marijuana facility. Smoking and the use of electronic cigarettes are not allowed in any of our guest rooms, balconies, patios, public areas or gardens. We offer one cigarette smoking area in front of The Inn. There is no smoking of marijuana or medical marijuana anywhere on property or in guest rooms. A $250 cleaning fee will be charged to you if you do not abide by the smoking policy, or if evidence of smoking is found in your room. Please note: Failure to uphold rules and regulations may result in removal from the property without a refund.
SPA
In-room spa services are available for a fee. Please contact Guest Services to make arrangements. You may also view the treatment menu provided in your room.
SUNDRY STORE
Forgot something, need a snack, or looking for a gift? The Sundry Store is open daily and sells personal amenities, a variety of gifts, beverages and wine.
TELEPHONE
For in-room telephone instructions, please refer to the directions located on the face of the phone or call Guest Services for assistance.
TEMPERATURE CONTROLS
Each guest room has individual controls. Please call Guest Services for assistance.
TRANSPORTATION
Please call Guest Services for information on renting a car, taxi or limo during your stay.
VOICEMAIL
A light next to the message button on your phone and an automatic message system will offer step-by-step directions for message retrieval.
WAKE UP CALL SERVICE
To start your day at the appropriate time, please call Guest Services to schedule a wake-up call.
WATER
Two complimentary water bottles are provided in your room for your enjoyment. Additional water bottles are available for purchase in the Sundry Store.
WINE
We sell Ponte wine as well as wine from our sister wineries, BOTTAIA Winery and Hawks View Winery, in the Sundry Store. Additionally, Ponte wine is available in the Tasting Room and Online Store.
Dining
Locations
Please call Guest Services hours of operation, or to make a reservation.
BOUQUET RESTAURANT
(Breakfast, Brunch & Dinner)
Enjoy fresh, locally sourced cuisine, fine wines and refreshing cocktails at Bouquet Restaurant. With indoor and outdoor seating options, Bouquet offers a relaxing and romantic ambiance with stunning fountain courtyard, pond and vineyard views. Limited seating at Bouquet’s Patio Bar.
THE CELLAR
Now Open!
The Cellar cocktail bar, a refined basement-level hideaway boasts a spacious interior with modern lighting and sophisticated bar and furnishings. Temecula Wine Country’s premier full-service bar presents a thoughtfully curated selection of spirits, craft cocktails, and wine, a dining menu of locally sourced and seasonally driven dishes, and lively entertainment. The Cellar’s specialty beverage menu features an assortment of classic and inventive craft cocktails, and our stage features live entertainment on select evenings, with music genres ranging from Americana to Latin Jazz.
THE RESTAURANT AT PONTE
(Lunch and Dinner)
Located next to our beautifully manicured gardens and vineyards behind the Ponte Winery tasting room, The Restaurant at Ponte is one of Temecula Wine Country’s top restaurants. The Restaurant at Ponte serves Farmers’ Market salads, grape-wood fired pizzas, fresh pasta dishes, natural beef, sustainable seafood and homemade desserts. A selection of Ponte wines is ready to pair with each dish. Unless the weather is extreme, dining is outdoors, so please dress accordingly. The Restaurant at Ponte is open for lunch daily, and for dinner on Friday and Saturday. Reservations are strongly encouraged, as we can be very busy on the weekends.
PROP 65 WARNING:
Chemicals known to the State of California to cause cancer or birth defects or other reproductive harm may be present in foods or beverages sold or served here.
